Help Centre

Projects & Work

Due Soon and Overdue Tasks.

Use the Due Soon view to stay on top of approaching deadlines and manage overdue items.

Stay on Top of Approaching Deadlines

The Due Soon view automatically filters your task list to show items with approaching deadlines, helping you prioritize urgent work. This view is available from the Tasks page.

Find the Due Soon View

Navigate to the Tasks page and click the Due Soon tab. The system displays tasks due within the next 7 days at the top, followed by tasks due within 30 days. Each task shows its due date and current status so you can quickly assess urgency.

Identify Overdue Tasks

Tasks that have passed their due date appear with a red Overdue badge. Overdue tasks require immediate attention. If a task is overdue, either begin work immediately if you are the assignee, or contact the assignee to understand the delay and provide support.

Request Timeline Extensions

If you foresee a deadline concern or need an extension, use the Support page to submit a support ticket. Select the Timeline Concern category and provide details about which task or deliverable is affected and why. Your Account Manager will review the request and work with the team to adjust the timeline if possible.

Communicate with Your Team

If a task is approaching its due date and you have concerns about completion, contact the assignee directly or flag the issue in the project Messages tab. Proactive communication helps prevent missed deadlines.

If you need additional help, reach out to your Account Manager or submit a support ticket from the Support page.

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