Projects & Work
Reference guide to the nine deliverable statuses and the action needed at each stage.
Deliverables move through distinct statuses as they progress from creation to publication. Understanding these statuses helps you know what action, if any, is needed from you.
Draft: The deliverable is being created and is not yet ready for review. This is internal work in progress. No action needed from you.
In Production: The deliverable is actively being developed by the Sun Locke team. Work is underway. No action needed yet.
Pending AM Review: The deliverable has been completed and is awaiting review from your Account Manager or internal team lead. This is an internal checkpoint.
AM Approved: Your Account Manager has approved the deliverable internally and it is now ready for client review.
Sent to Client: The deliverable is now with you for review and approval. You should review the work, provide feedback if needed, and make an approval decision. This is where client action is typically required.
Client Approved: You have approved the deliverable and it is ready to move to publication or implementation.
Changes Requested: You have reviewed the deliverable and requested revisions. The team is working on the feedback. Once revisions are complete, the deliverable will be sent back to you for final review.
Published: The deliverable has been finalized and published or implemented (posted to your website, sent to your audience, launched, etc.). This is a final status.
Archived: The deliverable has been archived and is no longer active. Archived deliverables are kept for record-keeping but are not in use.
If you need additional help, reach out to your Account Manager or submit a support ticket from the Support page.
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