Help Centre

Projects & Work

Viewing Your Approvals Queue.

Access your approvals queue to review pending items, track approval history, and submit approval decisions.

Navigate to Your Approvals Page

Click the Approvals link from the main navigation menu. This page displays all tasks and deliverables awaiting your sign-off in one centralized location.

Review Your Approval Statistics

At the top of the Approvals page, you will see summary cards showing:

- Pending Approvals: Total number of items waiting for your decision right now.

- Approved This Month: How many items you have approved so far this month.

- Total Approval Requests: Total number of approval requests you have received.

These stats help you track your approval workload and see at a glance how many decisions you need to make.

View Your Pending Approvals

Below the statistics, a list displays all approval requests waiting for action. Each item shows:

- Item name and type (task or deliverable)

- Related project or campaign

- Submission or due date

- Current status

Items are sorted by submission date, with the oldest at the top so you prioritize the items that have been waiting longest.

Open an Item for Review

Click any approval request to open its detail modal. The modal displays the full item, any attached files, notes from the creator, and relevant context you need to make your decision.

Approve or Request Changes

In the detail modal, click Approve to sign off on the item, or click Request Changes to provide feedback. If you request changes, enter specific notes explaining what needs to be revised. Your decision is recorded and the assignee is notified immediately.

Track Your Approval History

The Approvals page maintains a record of all approvals and rejections you have made. Scroll down to see your recent approval history, which helps you track progress on projects and see what you have already reviewed.

If you need additional help, reach out to your Account Manager or submit a support ticket from the Support page.

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