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Playbook

Pick Your Black Friday Lead Products Before You Edit the Homepage.

What a shopper sees first is a decision about stock and margin. Make it in advance, on paper, before anyone edits the homepage.

What a shopper sees first on Black Friday is a decision about stock and profit, not just design. Lead products should be ones you can ship at a discount you can afford, chosen before anyone edits the homepage.

That arithmetic decides Black Friday merchandising. The products at the top of the homepage and the sale collection should be the ones the store can ship, at a discount it can afford. The rest go into a few gift guides and bundles, every sale price has to display accurately, and each lead product needs a replacement chosen before it sells out. All of it should be finished and checked by November 20.

Score each lead product first

Write down every product that might lead the sale. For each one, record four numbers: units on hand, whether more can arrive before mid December, the price after the planned discount, and what the store keeps from that price after product cost, packaging, shipping it pays for, and payment fees.

The last number decides the list. The candle above may still be a good lead product if it brings in new customers who come back. It is a poor one if there are only 40 units and they sell out by noon.

The products that belong at the top are the ones with enough stock to last the weekend and enough margin to survive the discount. Products that fail either test can still be in the sale, further down.

Homepage and collection order

The homepage needs one sale message and one clear path into the sale. A single banner that links to the sale page, followed by three or four categories or gift guides, gives a shopper a choice they can make in a few seconds. Several competing banners, a rotating carousel, and a pop up ask the shopper to sort through the store's priorities before their own, a cost laid out in what visual noise does to conversion.

The sale itself should live at a permanent address that last year's links still reach, the case made in keeping the Black Friday page at the same URL every year.

Inside the sale collection, order matters most in the first two rows on a phone. Shopify lets a collection sort by most relevant, best selling, title, price, date created, or manual order. Best selling is based on all time orders, so a product that sold well three years ago can sit above one that is moving this month. For the sale collection, choose manual order and arrange it from the list: lead products first, then the main product from each gift guide, then everything else. Shopify's manual sort also lets you select products and move them to the end, which becomes useful when something sells out.

Black Friday gift guides

A gift guide is a short collection organized the way a gift buyer thinks: by recipient, by occasion, or by a price ceiling. Three or four guides are enough for most small stores. Each should hold products that are in stock in depth, because a guide whose first three products are sold out reads as an abandoned shelf.

Build each guide as its own collection so it has its own page and can be linked from the homepage and from email. Write two or three plain sentences at the top saying who the guide is for. When the guides are automated collections, Shopify can keep sold out products out of them: add a condition that inventory stock is greater than zero and set the collection to match all conditions. Shopify notes this fails if the collection is set to match any condition, and that hidden products return automatically when stock comes back.

Black Friday bundles

A bundle can raise the order value without a deeper discount, and it can move a slower product alongside a bestseller. For a small store choosing between the two, a bundle is usually the safer lever, as a practitioner's judgment rather than a measured rule: the shopper gets a visible saving, while the store keeps a known margin on a fixed set of products instead of extending a percentage off to everything in the cart. The judgment fails when the bundle pairs two products the shopper would not buy together, so build bundles from items that already show up in the same orders. Shopify's own Bundles app is free on all plans and builds fixed bundles and multipacks.

Two of its limits matter during a sale. A bundle's price does not update when the price of a product inside it changes, so after setting sale prices, recheck every bundle by hand. And Shopify Bundles tracks stock by overall quantity rather than by location, which matters for stores that sell from more than one place.

A buy X get Y discount is the other common way to pair products. Shopify never adds the free or discounted item to the cart automatically, so the product page must tell the shopper to add it, or the offer will look broken to the people trying to use it.

Sale badges and price display

Shopify has two ways to cut a price. A sale price changes the price on the product page itself, with the old price crossed out. A discount, automatic or by code, lowers the price only in the cart or at checkout.

A sale price displays when the compare at price (Shopify's field for the original price that shows crossed out) is set to the original price and is higher than the current price. The theme decides how it looks, including whether a badge shows a percentage. Three details cause most display errors:

  1. If a product's variants carry inconsistent compare at prices, the collection page may not show the product as on sale.
  2. A compare at price of zero is not the same as an empty field, so clear the field on variants that should not show one.
  3. A discount shows as a crossed out price only at checkout unless the store adds an app or a developer builds it, so a store running an automatic discount on everything may show full prices on every product page until the cart.

Decide which method the sale uses before setting anything. A sale price is visible everywhere; a discount is easier to schedule and to end. Mixing both on one product leaves shoppers unsure what they will pay, one of the frictions behind why customers abandon offers that look clear.

The original price shown next to a sale price has to be real. The FTC Guides Against Deceptive Pricing, at 16 CFR 233.1, treat a former price comparison as legitimate when the former price is the price the item was really offered at, openly and regularly, for a reasonably long time before the sale. A compare at price raised in October so the November discount looks larger is the kind of fictitious former price the guides warn against. State laws can add requirements of their own, so a store making unusual price claims should check with a lawyer.

Promotion banners

Use one announcement message across the site that states the offer and when it ends, in words a shopper can check against the cart. Change it on a schedule, not on impulse: before the sale, during it, and after. Match its wording to what the emails say on the same day, so the store and the inbox never disagree; the timing of those sends belongs to the holiday email and SMS plan.

Banners that appear after the page has loaded push the content down, which is exactly the layout shift Google's Core Web Vitals measure. Build the banner into the theme so it loads with the page.

When the theme becomes the limit

Some stores reach this point and find the theme cannot do what the plan needs: a bundle builder, a tiered price display, a gift guide layout that works on a phone. November is not the month to rebuild. Use what the theme does well this year, write down what it could not do, and bring that list to the decision about when a store needs more than a Shopify theme.

When something sells out

Every lead product needs a sell out plan written before Friday, because at 10 a.m. on Black Friday nobody has time to check margin and stock before choosing a replacement.

Shopify offers several tools. A tracked product cannot be bought at zero inventory by default. It can be hidden from automated collections with the inventory condition described above. In a manually sorted collection, it can be moved to the end. Selling it as a preorder is the riskiest option, for the shipping reasons in the Black Friday website checklist.

As a practitioner's judgment, the cleanest plan for most small stores is to remove sold out products from the sale collection and gift guides, keep the product page published so links to it still work, and promote the next product on the scored list into the empty position. It assumes that next product has the stock to hold the spot; if it does not, leave the position to the gift guides rather than promoting a product that will sell out by afternoon. Write that next product down now.

Frequently asked questions

What is Black Friday merchandising?

Black Friday merchandising is deciding which products shoppers see first during the sale, in what order, and at what price. It covers the homepage banner, the order of the sale collection, gift guides, bundles, how sale prices display and what replaces a product when it sells out. The choices rest on stock and margin more than design: the products at the top should be ones the store can ship all weekend at a discount it can afford.

How do I use the compare at price to show a Black Friday sale on Shopify?

Enter the regular price as the compare at price and the sale price as the price. Shopify shows the sale only when the compare at price is higher, and collection pages may miss it if variants carry different compare at prices. A discount or code does not use this field and lowers the price only in the cart. The FTC's pricing guides, at 16 CFR 233.1, accept a former price only if the item was really offered at it, openly and regularly, for a reasonably long time.

Is Shopify Bundles a good way to build a Black Friday offer?

For many small stores, yes. Shopify's Bundles app is free on all plans and builds fixed bundles and multipacks, and a bundle keeps a known margin on a set group of products instead of taking a percentage off the whole cart, a practitioner's judgment rather than a measured rule. Two limits matter during a sale. A bundle's price does not update when a product inside it changes price, so recheck every bundle after setting sale prices, and stock is tracked as one total rather than by location.

What should a store do when a Black Friday product sells out?

Follow a replacement plan written before the sale. As a practitioner's judgment, the cleanest plan for most small stores is to remove the sold out product from the sale collection and gift guides, keep its product page published so links still work, and move the next product on the scored list into its place if it has the stock to hold it. Selling it as a preorder is the riskiest choice: under the FTC's mail order rule, a seller needs a reasonable basis for any shipping time it states.

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