Their old site was not bringing in organic interest and there was no clear way to manage new clients. Prospects emailed at all hours, replies were often late, and the business lacked the structure needed to offer contract services with confidence.
The interest that did arrive was easy to lose. Prospects wrote in at all hours and often waited too long for a reply, so some simply moved on. Without Terms, a Privacy Policy, or a clear intake process, it was hard to offer contract services with confidence, which kept the business from operating like the professional service it already was.
We created a clean, open design that matched their requested style and rebuilt the site around a smoother client journey. We also coordinated with their lawyer so the site included public facing Terms and a Privacy Policy, supporting a more professional intake process.
“After the first two meetings, Sun Locke basically took the wheel. They handled the heavy lifting and kept us in the loop, so we never felt lost. They checked in for feedback at every step, listened, and made updates quickly. The whole process felt simple and way less stressful than we thought it would be.”
A Rich Fitness moved from a basic web presence to an autonomous intake system. Prospects can now book meetings directly, with 30 minute buffers before and after sessions. With clearer structure and contract services in place, the business runs with fewer headaches and faster response times.
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Website Development
SophTattoos
The new digital system improved client retention by 18% within the first two months and increased consultation conversions by over 40%. Sophia now spends less then half the time responding to inquiries, maintains consistent branding across platforms, and has an organized database of clients she can reach out to for repeat business and promotions.
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Website Development
Mannikin
A modern music hub replaced a long list of links, making it easier for fans to watch the latest video and stream on their platform of choice. It now works smoothly on desktop and mobile, with previews that only play audio on hover.
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Website Development
M. Hartman Landscaping
For the first time, MacKenzie has a site that works as hard as she does. It lays out her full range of services so existing clients understand everything she can do for their property, which lifts repeat work, and it turns the people searching for her into real quote requests instead of letting them bounce. With her terms of service public and tied into her contracts, she can pursue commercial jobs on solid footing. She is still a client today, and the showcase keeps growing.
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Website Development
Arte De La Noche
The new system reduced response times from weeks to just one or two days and nearly eliminated missed leads. Monthly tattoo bookings grew from 12 per month to an average of 6 requests per week, while piercing requests rose from 5 per day to over a dozen daily. The new system saved hours each week and improved client retention and satisfaction.
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